Assess the workforce capacity of local governments and service providers

Local governments cannot tackle the complex problem of reducing homelessness without an adequately staffed and appropriately trained workforce, including the nonprofits contracted to provide direct services. Local governments should analyze the staffing and financial resources needed to build out the capacity of their homelessness response system and achieve strategic plan objectives. This analysis should evaluate contracting policies to ensure that service providers are being paid in a timely way and receiving appropriate rates to cover administrative overhead and living wages for staff.